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Lumion 8.3-8.5 :These versions of Lumion include a different file verification check when saving. You do not need to read the rest of this section. Lumion 9.0 :If a save error is detected, you will see a pop-up error message that describes the cause of the save error. Checking for save errors in Lumion 8.3 and 8.5
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If it is a Standard account, please click on the link below and follow the instructions to change it to an Administrator account:Įxternal Link: How to change a Windows 10 user account typeģ. You can then move the files to a network drive or to a cloud back-up folder/service when Lumion is done saving the files.Ģ.6: Verify that the Windows User Account type is an Administrator account. Knowledge Base: How do you resolve anti-virus and firewall problems?Ģ.5: Save Scene files to a local harddrive first. Knowledge Base: How do you change the amount of Virtual Memory in Windows?Ģ.4: Please follow the instructions in step 1.1 and 1.3 in the article below to add an exclusion for Lumion to your security software: Lumion 9.0 and newer: C:\Users\Username\AppData\Local\Lumion 9.0Ģ.3: If you are working on complex Scenes, for example Scene file sizes in excess of 4 GB, please increase the amount of Virtual Memory to 100 GB:.Lumion 8.5 and older: C:\Users\Username\Documents\Lumion 8.0.Users\(USERNAME) \AppData\Local\Lumion (VERSION) To prevent save errors, we recommend that you follow these instructions:Ģ.1: Verify that there is plenty of free space on the harddrive/network drive that you are saving the file to (minimum 30 GB when working on complex projects).Ģ.2: Verify that there is a minimum of 30 GB of free space on the harddrive/network drive that the following folders are located on: For example if the Windows User Account is a 'Standard' account instead of an 'Administrator' account. If the connection drops out while saving the file, the file can become corrupted.ġ.7: Lack of Windows permissions. The back-up software might 'lock' the file before Lumion is done saving it which can result in file corruption.ġ.6: Saving Lumion Scene files to a network drive. swap space on the harddrive when Windows runs out of Graphics Card Memory and System Memory.ġ.4: Overzealous anti-virus software that prevents Lumion from saving the file correctly.ġ.5: Saving Lumion Scene files directly to cloud back-up folders, e.g. that the file size is 0 KB.ġ.1: Lack of disk space on the harddrive or network drive that you saved the Scene file to.ġ.2: Lack of disk space on the harddrive or network drive that your Documents folder is located on.ġ.3: Lack of Virtual Memory, i.e. In older versions of Lumion, you may also notice that the. If Lumion crashes or displays an error while loading or saving a Scene file, it usually means that the Scene file has been corrupted due to a save error.